Payment Options
Pay for hosting, SSL, domains and servers with the method that suits you: a transfer to a Pakistani bank, a mobile wallet, a debit or credit card, PayPal or an international money service. Invoices appear in your client area, and our billing team matches each payment to the right service.
Accepted payment methods for SSL Hosting services
Choose a local method if you are in Pakistan or an international one if you are paying from abroad. All of them settle the same invoice.
Bank transfer
Transfer to our account at Standard Chartered, Bank Alfalah or HBL from any Pakistani bank, online or over the counter.
Easypaisa and JazzCash
Pay from your mobile wallet in a few taps, then send us the transaction ID with your invoice number.
UBL Omni, Mobicash, U Paisa
Use branchless banking agents or apps from UBL, Mobilink and Ufone when a wallet or bank is not convenient.
Visa and Mastercard
Pay online with a debit or credit card issued in Pakistan or abroad, over an encrypted checkout page.
PayPal
Settle invoices from your PayPal balance or linked card, useful for freelancers and customers outside Pakistan.
Western Union and MoneyGram
Send funds from overseas through an international money transfer service and share the reference with billing.
What happens between placing an order and service activation
Order and invoice
When you place an order for hosting, a domain or a server, an invoice is created in your client area straight away and emailed to your billing address.
Payment and proof
Pay with any accepted method. Card and PayPal payments are recorded online; for other methods, send the receipt with your invoice number to billing.
Matching
Our billing team matches the payment to the invoice and marks it paid. A clear reference on the payment makes this step quick and avoids follow-up questions.
Setup
Once the invoice is paid, setup begins. Hosting accounts, domain registrations and server builds each follow their own process, and you receive the details by email.
Matching a payment method to where and how you pay
| Best for | What to send us afterwards | |
|---|---|---|
| Bank transfer | Companies and larger invoices | Bank slip or online transfer receipt |
| Mobile wallets | Individuals and small businesses in Pakistan | Transaction ID and sender number |
| Branchless banking | Paying through an agent shop | Receipt with transaction number |
| Card | Quick online payment | Usually nothing; payment applies online |
| PayPal | Freelancers and customers abroad | PayPal transaction ID if not applied |
| Money transfer service | Senders overseas without a card | Tracking number and sender name |
| Cheque | Organisations that pay by cheque | Photo of the deposit slip |
Paying an invoice step by step from your client area
Every order and renewal creates an invoice in your client area. Sign in, open the invoices section and select the one you want to pay. The page shows the amount, the due date and the services it covers, so you can check everything before you choose a method or send any money.
For card and PayPal payments, choose the option on the invoice page and follow the secure checkout. In most cases the invoice changes to paid as soon as the payment is approved, and any new service moves into setup straight away, without you needing to send us anything further.
For bank transfers, mobile wallets, branchless banking, money transfer services and cheques, make the payment outside the client area, then let us know. Reply to the invoice email, open a ticket or contact billing with the invoice number and proof of payment. That proof is what lets us mark the right invoice as paid.
Always put the invoice number in the reference or description field when the method allows it. A payment arriving without a reference has to be traced by amount and date, which takes longer and is the most common reason a customer thinks a payment has been lost.
Choosing between banks, wallets and branchless banking
Bank transfers suit companies, schools and anyone paying a larger invoice. You can send money to our Standard Chartered, Bank Alfalah or HBL account through internet banking, a mobile banking app or a branch counter. Ask billing for the account details if they are not shown on your invoice, and keep the transfer receipt until the invoice is marked paid.
Easypaisa and JazzCash are often the quickest option for individuals and small businesses. Send the invoice amount from your wallet, note the transaction ID that appears on the confirmation screen and share it with us along with the mobile number you paid from, so the payment can be matched straight away.
UBL Omni, Mobicash and U Paisa help when you would rather pay through a nearby agent shop or do not use a bank app. The agent gives you a printed or SMS receipt with a transaction number; photograph it and send it to billing with your invoice number before you leave the shop.
Cheques are accepted when they are deposited directly into our bank account. Send a clear photo of the stamped deposit slip. Because cheques need time to clear, allow longer before the service activates, and choose another method if a renewal deadline is close.
Settling invoices from outside Pakistan without hassle
Many of our customers live or work abroad while their business, school or family website is in Pakistan. Visa and Mastercard cards issued anywhere can pay invoices online, and PayPal works from most countries, which makes both convenient for freelancers who receive their own income through these channels.
Western Union and MoneyGram are useful when a card or PayPal account is not available. Ask billing for the receiver details before sending, use the exact name we provide and share the tracking number and sender name afterwards. Without the tracking number, the transfer cannot be collected or matched to your invoice.
International bank transfers to our Pakistani accounts are possible too, though they often pass through intermediary banks that deduct charges. If you choose this route, ask your bank to send the full invoice amount and cover the charges at your end, so the payment that arrives is not short.
Dollar-priced services such as VPS and dedicated servers are often simplest to pay by card or PayPal from abroad, while rupee-priced hosting can be paid by any method. If you are unsure how a currency conversion will affect the amount received, ask billing before you pay rather than after.
Protecting yourself from fake invoices and payment scams
Scammers sometimes send convincing emails claiming that a domain or hosting account will be suspended unless payment is made immediately. Before paying any request, sign in to your client area directly by typing the address yourself and confirm that the invoice exists there with the same amount.
Our bank accounts and wallet details do not change by email without notice. If a message asks you to pay a new account, a personal number or an unfamiliar link, stop and contact us by phone or ticket first. A short call costs nothing; a payment sent to a fraudster is very difficult to recover.
Never share full card numbers, card security codes, banking passwords or one-time passwords with anyone, including people claiming to be from our team. We do not need them to apply a payment, and we will never ask for them in email, chat or a support ticket.
When you pay by card or PayPal, check the address bar for the padlock and the correct domain before entering details. Every website we operate and host runs over HTTPS, so a payment page without encryption is a clear warning sign that you are not on our genuine site.
Renewals, refunds and keeping services active
Hosting and domain renewals generate invoices ahead of the due date, and reminder emails follow until they are paid. Paying early gives time for bank transfers and cheques to clear, and avoids the stress of a website or mailbox being suspended because a payment was still on its way.
Refunds are not offered once a service has been provisioned. That applies to hosting accounts, servers, domains and certificates alike, because the resources and registry fees are committed as soon as setup begins. Please ask sales any questions about a plan before you pay, and we will help you choose carefully.
We do not accept cash payments of any kind. Every payment goes through a bank, wallet, card, PayPal or money transfer service, which gives both you and us a clear record. If someone asks you to hand over cash on our behalf, please report it to us.
Keep your billing contact details current, especially the email address that receives invoices. Many missed renewals happen because invoices go to someone who has left the business. You can update these details in your client area at any time, or ask billing to change them for you.
Keeping your hosting payments organised all year
Your client area holds every invoice, paid or unpaid, for every service in your account. Accountants and office managers can download them whenever they need records for an audit, a budget review or a grant report, without asking our team to resend old documents.
If several people need to see billing, decide who receives invoices and who pays them, and set the account contacts accordingly. Schools and companies often find it helps to route invoices to a shared accounts mailbox rather than to a single staff member who might be on leave when a renewal falls due.
Grouping services in one account makes this easier still. When your domain, hosting, certificates and servers sit together, a single look at the invoice list tells you what is due, what has been paid and what is coming up next month.
Set a calendar reminder for each major renewal as well. Automated emails are helpful, but a reminder in your own diary, two or three weeks before the due date, gives you time to arrange approval and payment comfortably, whichever method your organisation uses.
- All invoices in one place
- Download for your accounts
- Update billing contacts anytime
Getting help with a payment in English or Urdu
Billing questions are handled by people, not a script. Call us on +92 312 418 8424, email info@sslhosting.pk or open a support ticket from your client area, and include your invoice number so we can see your account straight away.
We can help you find bank details for a transfer, check whether a wallet payment has arrived, change the name on future invoices or explain how a dollar invoice converts when you pay in rupees. If a payment has gone wrong, tell us early; problems are far easier to fix in the first few days than after a service has been suspended.
When you write to billing, a few details save a round of back-and-forth: the invoice number, the method you used, the exact amount, the date and time of payment and, for wallets and money transfer services, the transaction or tracking number. A clear photo or screenshot of the receipt is usually all we need.
Organisations sometimes need extra paperwork before they can release a payment, such as a quotation, a proforma invoice or a confirmation of what the service includes. Ask billing for these before the due date, so your internal approval process does not delay the renewal of a website or mailbox your staff rely on.
If a renewal is due while you are travelling or waiting for a budget approval, tell us before the due date rather than after. We would much rather hear about a delay in advance and plan around it than discover an unpaid invoice when a website has already gone offline.
For questions about which plan to buy before you pay anything, our sales team is happy to talk you through the options, so you can pay once for the service that actually fits.
Billing and payment questions
Which payment method gets my service activated fastest?
Methods that we can confirm quickly, such as card, PayPal or a mobile wallet payment with a clear reference, tend to be matched soonest. Bank transfers and cheques depend on when the funds appear in our account. Whatever you choose, send proof of payment with your invoice number, and our billing team can match it without waiting for statements to arrive.
Can I pay one invoice using two different methods?
Yes, as long as the total reaches the invoice amount. For example, part could come from a mobile wallet and the rest by bank transfer. Send proof of each payment with the same invoice number so our team can add them together. Splitting payments takes a little longer to reconcile, so a single payment is simpler when possible.
Will I get a receipt for my company accounts?
Every invoice in your client area changes to paid once your payment is applied, and you can download or print it for your records. If your accounts department needs the invoice to show a company name or tax details, update your billing profile before the invoice is generated, because it is easier to issue correctly than to amend afterwards.
Why are some services billed in rupees and others in dollars?
Shared, WordPress and Pakistan data centre hosting are priced in Pakistani rupees, which keeps yearly costs predictable for local customers. Virtual and dedicated servers are priced in US dollars, as shown on their own pages. You can still settle a dollar invoice using a Pakistani method; ask billing how the amount is calculated on the day you pay.
What should I do if my payment is not showing after a day?
First check that the money left your account and that you used the correct account details or wallet number. Then open a ticket or email billing with the invoice number, the amount, the date and a screenshot or bank slip. Most missing payments are simply unmatched because the reference was left blank, and are fixed within a short time once we have the proof.
Can I pay in advance for several years of hosting?
Hosting plans are billed yearly, and you can pay each renewal when the invoice is generated before the due date. If you would like to settle further ahead, for budgeting or grant reasons, contact billing to discuss the options for your account. Domains such as .pk names already run on two-year terms, so a single payment covers a longer period.
Is it safe to pay by card on your website?
Card payments are made over an encrypted connection, and our order pages, like every site we host, are served over HTTPS. Check that the address bar shows the padlock and the correct domain before entering details. Never send full card numbers by email, chat or ticket; our team will never ask you to do that.
Do you offer refunds if I change my mind?
Refunds are not available once a service has been provisioned, so please read the plan details and ask questions before you pay. If you are unsure which hosting plan, server or domain is right, talk to sales first. Our team will happily explain the differences, and upgrading later is usually possible without starting over or losing your existing website.
Ready to pay or renew?
Open your client area to see your invoices and pay with the method that suits you, or contact billing if you need a hand.